Bottle choice depends on your baby's age and feeding stage. The product page for each bottle lists the recommended age range and details — start there, and contact us if you're still unsure.

Every baby is different. Common signs that it may be time to try a faster flow: feeds taking much longer than usual, frustration during feeding, or your baby falling asleep mid-feed. When in doubt, your health visitor or paediatrician can advise.

Yes, Lullam is designed with combination feeding in mind. The wide-base teat shape is intended to support a similar latch to breastfeeding, which many parents find helpful when going between breast and bottle.

The Sleep Trainer is designed for use from birth onwards. For specific guidance on volume, distance from the cot and modes, please refer to the product page or contact our support team.

Our range is organised in developmental stages — different bottles, teat flows and sleep tools designed for different phases of the first 1000 days. Each product page indicates the stage it's built for.

Our bottle body is glass and the teat is silicone. For the exact specification of each product, please refer to the product description on its page.

Yes — our bottles are designed to be BPA-free. Full material details for each product are listed on its product page.

Take all parts apart first. Standard methods such as boiling, a steam steriliser or microwave steriliser pouches work for our bottles. Always check the care instructions that come with your product.

The bottle parts can typically be washed on the top rack of a dishwasher. For warming milk, we recommend a bottle warmer or warm water rather than direct microwaving, which can heat unevenly. Follow the care instructions in your product packaging.

For hygiene reasons, silicone teats should be replaced regularly. Inspect them often for signs of wear (discolouration, tears, changes in shape or flow) and replace when needed. Replacement teats are available in our shop.

It's the principle behind our product design: tools that aim to work with — rather than against — the way babies naturally feed. The features and the thinking behind them are explained on each product page.

A wider-base teat is intended to encourage a similar latch shape to breastfeeding. The goal is a comfortable feed for the baby and an easier transition between breast and bottle.

Many parents find it helps to introduce the bottle once breastfeeding feels well-established, to have someone other than the breastfeeding parent offer the first feeds, and to take it slowly. If you run into difficulties, your health visitor or a lactation consultant can give personalised advice.

Our bottle is designed to reduce the amount of air some babies swallow during a feed, which some parents find helpful. We can't make medical claims — if your baby has persistent reflux, fussiness or feeding difficulties, please speak to your GP or paediatrician.

General signs include regular wet nappies, steady weight gain on their growth curve, and being content between feeds. If you're ever worried about your baby's intake, your GP, paediatrician or health visitor can assess properly.

Paced bottle feeding means holding the bottle more horizontally and letting your baby control the rhythm of the feed, with short pauses. It's a technique many parents use to make bottle feeding feel closer to breastfeeding.

A consistent bedtime routine often helps babies through tougher sleep periods, and some parents include the Sleep Trainer as part of that routine. Results vary from baby to baby.

Orders are usually processed within 1-3 business days after they're placed. During busy periods, launches or unexpected fulfilment delays, processing may take slightly longer. If there's a significant delay, we'll contact you by email.

Delivery times depend on your location and the delivery partner. Estimated windows from dispatch: United States 7-14 business days, Canada 7-14 business days, United Kingdom 7-12 business days, Europe 7-14 business days, rest of world 10-20 business days where available. These are estimates only and may vary with customs and local carriers.

We ship internationally via our fulfilment partners. The countries we can deliver to are shown at checkout. If your country isn't available, please contact us and we'll see what we can do.

Once your order ships, you receive a tracking link by email. Please allow a few days for tracking to update after dispatch — updates can be delayed while a package is in transit between partners, customs or local carriers.

Contact us at support@lullam.com as soon as possible. We can't guarantee that we can change the address once an order is processed. If a package can't be delivered because of an incorrect address, refused delivery or similar reasons, additional shipping costs may apply.

Shipping rates are calculated at checkout based on your country and order. We may offer free shipping above certain order values — the exact threshold depends on your country, currency and market, and is shown at checkout.

International orders may be subject to import duties, VAT, taxes or customs fees depending on your country. Unless clearly stated at checkout, these charges are not included in the product price or shipping cost and are the customer's responsibility. Lullam isn't responsible for customs decisions or delays.

If your order hasn't arrived within the estimated delivery window, email support@lullam.com with your order number. We'll help investigate with the delivery partner and, if a package is confirmed lost, work with you on a suitable solution.

We have a 30-day return policy — you have 30 days after receiving your item to request a return. The item must be in the same condition you received it: unused, unopened where hygiene or safety seals apply, with all original packaging, labels, accessories and proof of purchase.

Because our products are intended for babies and include feeding, sleep and care items, opened or used products generally cannot be returned for hygiene and safety reasons — unless they are defective, damaged or incorrect. If you're unsure whether your item qualifies, contact us before sending anything back.

Email support@lullam.com with: your order number, the email address used for the order, the item you'd like to return, the reason for return, and photos if the item is damaged or incorrect. Please don't send products back without contacting us first — unrequested returns can't be accepted.

Customers are responsible for return shipping costs, unless the item is defective, damaged or incorrect — in which case Lullam covers the return shipping or finds another suitable solution. We recommend a tracked shipping service for returns.

Once we receive and inspect your return, we'll let you know whether the refund is approved. If approved, you'll be automatically refunded to your original payment method within 10 business days. Your bank, card company or payment provider may take additional time to post the refund.

Inspect your order as soon as it arrives. If anything is defective, damaged or incorrect, email support@lullam.com within 7 days of delivery. Include your order number and clear photos of the issue, the packaging and the shipping label where relevant. We'll review and work with you to make it right.

If your order ships to the European Union, you have the right to cancel or return your order within 14 days of receiving it, for any reason and without justification. The item must still be in the same condition you received it: unused, unopened where hygiene seals apply, with all original packaging and proof of purchase. This doesn't affect your statutory rights if an item is defective or not as described.

The fastest way to get a different item is to return what you have and, once the return is accepted, place a separate order for the new item.

The first 1000 days — roughly from pregnancy to a child's second birthday — is a period of fast development. Our products are designed around supporting feeding, sleep and daily routines during that time.

We also offer products focused on sleep, soothing and daily care for the first 1000 days. Browse the shop to see our current range.

Where a subscription option is available for a product, it's shown on the product page along with how it works and how to manage it from your account.

Yes — subscriptions can be managed from your account, including pausing, skipping a shipment or cancelling. If you can't find what you need there, contact support@lullam.com.

Where gift wrap, bundles or other gift options are available, you'll see them in your cart or on the product page. Get in touch for help putting together a gift.

Sign up for our newsletter at the bottom of the page and we'll keep you in the loop on new products and helpful content for the first 1000 days.